This post about your UNHAPPY customers is quite interesting and eye opening. I read this post on info.infernotions.com.
Unhappy customers are more influential than you may think. American business lost $537 billion due to unhappy customers. The good news is that there are many tools out there that will help you use data to build a loyal and happy customerbase.
MimoLex mines and captures information from sites where your company may be mentioned, then takes it through a unique processing to provide you alerts and simple to use and easy to read reports. It goes beyond sentiment analysis to help you write best selling marketing content. It employs the latest research in Linguistic and sentiment analysis to help you build predictive models for website engagement metrics such as time spent and exit %. It provides you the opportunity to conduct A/B experiments for engagement metrics as well as comparison of your site content to competitor web pages.
MimosaSoft develops business process templates that help companies reduce project implementation time and complexity in rolling out enterprise solutions. Its template applications (tApps) provide out-of-the-box solutions that help solve specific business problems by combing the power of your ERP applications with process best practices leading to accelerated return on IT investments and business insights. Current offerings include SwiftConnect and MimoLex.